Click on one of the people below to find out more information.
Management
- Ryan Banks | General Manager & Managing Partner
- General Manager & Managing Partner
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- Ryan.Banks@bigrockdodge.com
- 780-865-3010
- Meet Ryan Banks,Ryan serves his role as General Manager and Managing Partner at Big Rock Dodge here in Hinton, AB. Formerly working at Zender Ford in management, Ryan began his partnership with Chad Zender in July of 2018, when they assumed management of Big Rock Dodge.When Ryan isn't here at work, you will likely find him spending quality time with his family. Ryan has a passion for collecting automobiles, and loves his Super Bee Challenger.
- Mitch Loutan | Sales Manager
- Sales Manager
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- mitchell@bigrockdodge.com
- 780-865-3010
Meet Mopar Mitch,
Mitch has been in the industry since August of 2017, first starting out as a sales specialist here at Big Rock. Now as our sales manager, we take great pride in watching Mitch as he has expanded in our dealership since starting with us just a few years ago. When Mitch isn't hard at work, He's probably walking his dogs, spending quality time with his wife, or watching TV and relaxing.Â
- Laura Clarke | Controller
- Controller
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- 780-865-3010
Meet Laura
Laura is our Controller here at Big Rock Dodge, and has worked with us in the automotive industry since August 2015. When Laura isn't at Big Rock she most likely is teaching dance or hanging out with her dog Coral.
- Craig Dodd | Finance Manager
- Financial Services Manager
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- dodd@bigrockdodge.com
- 780-865-3010
- Meet Craig,Craig is Big Rock's finance manager, serving us since July 2015 after entering the automotive industry for the very first time.When Craig isn't at work, you'll probably catch him golfing. He is a great sports enthusiast, a die hard Toronto Maple Leaf's fan, and a grammar constable.
- Morgan Roberts | Service Manager
- Service Manager
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- Morgan@bigrockdodge.com
- 780-865-3010
Meet Morgan Roberts,
Morgan Roberts began her position as Business Development Manager here at Big Rock Dodge back in 2017, after 3 years of BDC she transitioned into the service department where she holds the title of Service Manager. Morgan comes to us from a business management background in economic development, communications and entrepreneurship. You may meet Morgan as a friendly welcoming face in our dealership or behind the scenes making sure the dealership runs smoothly and efficiently.Â
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In her free time she enjoys giving back and creating community partnership opportunities.Â
- Crystal Banks | Parts Manager
- Parts Manager
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- 780-865-3010
Meet Crystal Banks
Crystal joined the Big Rock team back in 2018, entering the automotive Industry for the first time as a parts adviser. Crystal came to Hinton with her husband Ryan after his position as partner of Big Rock Dodge launched. In her spare time, Crystal enjoys hiking, fitness, and spending time with her family and 3 dogs. Â
- Harllow
- Director of Barketing
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I am a "Brindle Cane Corso" puppy, who enjoys stealing my dads food, chewing on everything ( Remotes are my favorite!), and I drool excessively. My favorite thing to do is visit all of the Big Rock Customers & Staff.
Sales Department
- Rylee French | Sales Specialist
- Sales Specialist
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- 877-316-1229
Rylee joined the Big Rock team in September 2021. She was born and raised in Hinton. Dedication and hard work are strong morales that Rylee lives by.
When Rylee is not at work you can find her out enjoying all that our wonderful place to live has to offer.Welcome to the team Rylee!
- Casey Caswell | Sales Specialist
- Sales Specialist
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- casey@bigrockdodge.com
- 780-865-3010
Meet Casey Caswell
In my years of service within Big Rock Dodge I have learnt that taking pride in my work and going the extra mile can make a huge difference in someone's experience with Big Rock. I constantly stay positive and self-motivated working toward reaching the goals and mission of our dealership. I am also very proactive and self-managed when it comes to utilizing every minute in the day towards updating my knowledge on a regular basis and applying new methods of productivity to achieve a "No Hassles No Nonsense" local vehicle buying experience for you and your family for years to come.  Â
- Corey Holgate | Sales Specialist
- Sales Specialist
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- Corey@Bigrockdodge.com
- 7808653010
Meet Corey,
Corey began his position as a sales specialist in August of 2020, entering the automotive industry for his first time ever. When Corey isn't here at work, He may be spending quality time with his friends and family, entertaining with video games, playing guitar, or enjoying various outdoor activities including mountain biking, camping, fishing, kayaking, golfing, and sitting around a firepit. Corey is also a volunteer coach for minor hockey and soccer here in Hinton.Welcome to the team Corey!
- Jason Stockfish | Sales Specialist
- Sales Specialist
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- 877-316-1229
Meet Jason,
Jason began his position as a sales specialist in March of 2021, and he comes from an extensive back ground of 7 year in Finance and Customer Relations, previously with Big Rock Dodge.When Jason isn't here at work, he may be playing with his kids, hiking, rink building, or gardening.Welcome to the team Jason!
Finance Department
- Kara Schellenberg | Finance Associate
- Finance Associate
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- kara@bigrockdodge.com
- 7808653010
Meet Kara,
Kara joined our Big Rock team September of 2020 as a finance associate, though she has worked in the industry for 13 years prior and also has service experience since 2007.When Kara isn't here at work, you can catch her hanging out with her dog Hutch, spending time around the fire with friends and family, hiking, biking, and spending time outdoors.Welcome to the Big Rock Dodge team Kara!
Service Department
- Rachel Zuk | Service Advisor
- Service Advisor
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- 780-865-3010
Meet Rachel,
Rachel Joined our Big Rock Family July of 2018 as a service advisor, starting her first position in the automotive industry.When Rachel isn't busy aiding clients with their automotive maintenance needs, she is spending time with her family, working on art projects, curling up on the sofa with a good book, sharing popcorn with her kitty.
- Trudy Kelland | Service Advisor
- Service Advisor
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- Trudy@bigrockdodge.com
- 7808653010
Meet Trudy,
Trudy Started her position at Big Rock Dodge in August of 2020, joining our team with 4 years of experience in the automotive industry prior.When Trudy isn't busy here at work you can find her enjoying quality time with her grandchildren, painting with acrylics, making items from Diamond Willow tree's, cooking, or making macramé curtains, plant holders, and décor.Welcome to the Big Rock team Trudy!
Parts Department
- Alex Norquay | Parts Advisor
- Parts Advisor
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- Alex@bigrockdodge.com
- 7808653010
Meet Alex,
Alex has worked with Big Rock Dodge since October of 2015, starting his very first position here as shop hand. Since then, Alex has covered a variety of roles in our dealership including Detailing, Sales, and now Parts Associate. Alex is a full time student at SAIT and is currently enrolled in Supply Chain Management. We are very proud of Alex and all the accomplishments he has made as a student and employee.ÂKeep on the hard work Alex!
- Krissy Sprague | Parts Advisor
- Parts Advisor
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- krissy@bigrockdodge.com
- 780-865-3010
Krissy just joined Big Rock Dodge, this is my first experience as a Parts Advisor!Â
I spent the past 3 years working in the oilfield with Vac Trucks! and the past 10+ waitressing!Â
I enjoy the outdoors, my motorcycle, exploring, adventuring, and spending time with my two boys Jay and Ozzy as well as my dog and cat Gucci and Fraya!Â
I'm very happy and excited to be on the Big Rock Dodge team! 🙂
Accounting & Admin
- Lilian Turnbull | Reception
- Receptionist
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- reception@bigrockdodge.com
- 780-865-3010
Meet Lilian,
Lilian joined our Big Rock team April of 2021 as our new receptionist and has worked in the industry for 7 years prior. ÂWhen Lilian isn't here at work answering calls and directing our wonderful customers with a smile, she is a busy mom, spending time with her daughter and husband.  Some activities she loves are cooking, baking, reading, doing crafts, going on trips, spending time outdoors and around nature, swimming, dancing, and working out, just to name a few. ÂWelcome to the Big Rock Dodge team Lilian!
- Carrie Karlowich | Accounting Assistant
- Accounting Assistant
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- 780-865-3010
- Meet Carrie,Carrie has been at Big Rock Dodge since February 2020, entering the automotive industry for her very first time as an accounting assistant. You may recognise her for always wearing a big smile and her friendly personality.ÂWhen Carrie isn't here at work, you'll probably find her gardening, hiking in the mountains, kayaking, walking her dog, cooking, or spending time with her family and grandchildren. Carrie quotes "My happy place is in Maui, I can't wait to go back."
Lot & Detailing
- Tylor Mcgill | Lot Supervisor
- Lot Supervisor
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- Meet Tylor,Tylor is our lot attendant here at Big Rock Dodge, starting his position with us back in January of 2020. You will often find him running around our lot making sure all the vehicles are lined up, shiny, and ready to sell. When not working on keeping our vehicles looking top notch, you may find him close to the sales team or wash bay being his best right-hand man.When it's time to relax from work Tylor is often found camping, playing video games, or hiking.Welcome to the Big Rock Family!
- Gavin Thompson |Wash Bay & Detailing
- Wash Bay & Detailing
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- 780-865-3010
Meet Gavin,
Gavin Started his position as a detailer in December of 2020, entering the automotive industry for his very first time. When Gavin isn't busy at work, you can find him snowboarding or playing pool with his friends, playing board games with his family, or fishing (in the summer and winter). Gavin quotes "I love the mountains and nature, and I'm happy to call Hinton my home!"
- Kyle Simon | Wash Bay & Detailing
- Wash Bay & Detailing
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- Meet Kyle,Kyle is new to the automotive industry, beginning his position here at Big Rock Dodge in August of 2020. When Kyle isn't here at work you will probably find him at home playing video games, out hunting, hanging out with friends or cruising in his truck.Â
Technicians
- Ken Kerr | Journeyman Technician
- Journeyman Technician
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- 780-865-3010
Meet Ken,
Ken has been employed by Big Rock Dodge since September of 2013, and has worked in the automotive industry for over 20 years. He serves our community as an automotive technician aka. "The Tranny Guy".Ken loves going to car shows, hiking, watching hockey, and going bowling. He states that "Money can't buy happiness, but it can buy Mopar and that's close enough."Ken's famous motto is "Mopar or no car!"
- Chad Thompson | Auto Technician
- Auto Technician
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- Meet Chad,Chad stared his position here at Big Rock Dodge in March of 2020, but has been in the automotive industry for 26 years prior. When Chad isn't here at work you may find him camping, fishing, hunting, or just enjoying his time through travels.ÂWelcome to the Big Rock Family Chad!
- Scott Desaulniers
- Technician
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Meet Scott,
Scott has been an employee at Big Rock Dodge since August 2018 as an automotive apprentice, though he has been in the industry for 5 years.Scott takes advantage of living by the Rockies through lots of snowboarding, he also enjoys hiking (with his car).Good thing you know mechanics Scott!
- Mike Resh
- Journeyman Technician
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- 780-865-3010
Meet Mike Resh
Mike has been in the automotive industry for over 25 years, its without a doubt our pride to have him as a part of our family here at Big Rock Dodge! Starting his position with us as an auto technician in November of 2014, we can easily identify him by his friendly humor and the lively smile he always wears.In Mike's down time you can usually find him playing dungeons and dragons or eating cheesies and sipping energy drinks while imagining he's riding that fluffy white monster looking thing from the movie "Never Ending Story".Us too Mike, us too.
- Richard Raynard
- Technician/Shop Hand
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- 780-865-3010
Meet Richard,
Richard has been an employee of Big Rock Dodge since November of 2017, though he's been in the industry since 2002. Richard is the "go to guy" here at Big Rock as he takes care of our maintenance, run's parts, and is also one of our tech's. He's a busy guy if you ask us! When Richard isn't here at the dealership, he's usually spending time with his family, doing some home improvements, or playing with a car stereo.
- Ramil Rosario
- Journeyman Technician
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- 780-865-3010
Meet Ramil,
Ramil has served the automotive industry for over 20 years, and has been a journeyman technician for Big Rock since March of 2015.You can easily identify Ramil as very energetic and from him saying "hey buddy" a lot.... like, a lot.. He also likes working on his vehicle and is everyone's buddy.
- Brayden Fox
- Shop Hand/ Apprentice
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Meet Brayden
Brayden is the youngest team member here at Big Rock Dodge, as he is still a student. Alongside working as our shop hand Brayden also apprentices with us, making his first introduction to the automotive industry as of September 2019.When Brayden is not working away at his studies, or learning a thing or two off of our mechanics you can catch him playing guitar in his after school rock band, dirtbiking, or even skiing in the winter seasons.Welcome to the Big Rock Family Brayden!
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