Click on one of the people below to find out more information.
General Manager
- Ryan Banks
- General Manager & Managing Partner
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- Ryan.Banks@bigrockdodge.com
- 780-865-3010
Accounting
- Laura Clarke
- Controller
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- 780-865-3010
Meet Laura
Laura is our Controller here at Big Rock Dodge, and has worked with us in the automotive industry for 5 years. When Laura isn't at Big Rock she most likely is teaching dance or hanging out with her dog Coral.
- Carrie Karlowich
- Accounting Assistant
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Sales
- Mitch Loutan
- Assistant Sales Manager
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- mitchell@bigrockdodge.com
- 780-223-4528
Meet Mopar Mitch,
Mitch has been in the industry for 2 years, first starting out as a sales specialist here at Big Rock. Now as our assistant sales manager, we take great pride in watching Mitch as he has expanded in our dealership since starting with us just a couple years ago. When Mitch isn't hard at work, He's probably walking his dogs, spending quality time with his wife, or watching TV and relaxing.
- Casey Caswell
- Sales Specialist
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- casey@bigrockdodge.com
- 780-817-4695
Meet Casey Caswell
Casey moved to Hinton from the city 13 years ago to buy the local bowling alley. After eleven great years of bowling Casey decided to switch careers and came to Big Rock where he continues to specialize in automotive sales since starting his employment with us over two years ago. When Casey's not hard at work assisting clients on their pursuit to owning thier dream vehicle, you can catch him enjoying time with his 7 year old daughter riding on their Harley Davidson together.
- Bil Teskey
- Sales Associate
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- Nikita Robertson
- Sales Specialist
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Meet Nikita
Nikita joined our Big Rock Family back in May of 2019 entering the automotive industry for her very first time as our sales admin. After working alongside our sales team for the last 8 months, she has now moved forward as the newest member of our sales team. Nikita has 7 years of sales experience prior to Big Rock Dodge, and her aim with us is to strengthen business tactics and build her suit of professionalism for future prospects.When Nikita isn't working you can usually find her going on adventures, enjoying quality time with her cat, and working on little projects. Some of Nikita's hobbies include racing, parkour, hiking, and thrill seeking activities.
- Patrick Demers
- Sales Specialist
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Meet Patrick,
Patrick has recently joined the Big Rock team as a sales specialist, entering the automotive industry for his first time ever. Originally from Ontario, Pat moved to British Columbia 6 years ago to work for CN. Now living in Hinton, Patrick switched his line of work to seek quality time with his wife and 2 cats. Some of Patrick's hobbies include cooking, and watching the Pittsburgh Penguins hockey team!Welcome to Big Rock Patrick!
- Kiera Desmarais
- Sales Administration
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Meet Kiera
Kiera began her position as an appointment coordinator here at Big Rock Dodge this September, making her first appearance in the automotive industry. Now moving up into sales administration she will be the first friendly face that you see when you walk through the showroom doors. Kiera is most easily identified by her cheery smile.Some of Kiera's favorite things to do include camping, off roading, spending time with her family, walks on the beach, watching some comedies, and napping with her son.
Business Development
- Morgan Roberts
- Business Development Manager
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- Morgan@bigrockdodge.com
- 780-865-3010
Meet Morgan Roberts,
Morgan Roberts is our Business Development Manager here at Big Rock Dodge, she has been with Big Rock Dodge since 2017. Morgan comes to us from a business management background in economic development, communications and entrepreneurship. You may meet Morgan as a friendly welcoming face in our dealership or in looking for community support. Behind the scenes she helps to make sure the dealership runs smoothly and efficiently.
In her free time she enjoys giving back and creating community partnership opportunities.
Parts & Service
- Chris Van De Spiegle
- Fixed Operations Manager
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- Chrisv@bigrockdodge.com
- 780-865-3010
- Meet Chris,Chris has been Big Rock Dodge's fixed op's manager for 3 years, though he has worked in the automotive industry for 20 years. He refers to himself as the general keeper of the peace and go to guy.Chris enjoys spending time with family and friends. He values cherished time spent with loved ones. You will most likely find Chris at the golf course when he isn't working. He volunteers with many local christian events and loves assisting his church family in any way he can. Chris also enjoys outdoor activities including hunting, fishing, camping, and cooking. Born and raised in northern Ontario, Chris grew up in the outdoors, but moved to Alberta back in 2007 and started his career with Chrysler. Since then, he has been involved with parts management, service management, and now his role as fixed ops manager.
- Jamie Kilbreath
- Service Director
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- Jamie@bigrockdodge.com
- 587-467-9111
Meet Jamie
Jamie started at Big Rock Dodge 5 years ago and is now our Service Director. You can easily recognize Jamie by her bright red hair and vibrant personality (not just because she's always sipping energy drinks)!When Jamie isn't slaying away in our service department, she may be out camping, quading, hanging out with her 2 cats and dog, or jammin' out hard to Eminem's "Rap God".Jamie your our spirit animal!
- Scott Desaulniers
- Technician
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Meet Scott,
Scott has been an employee at Big Rock Dodge for a year as an automotive apprentice, though he has been in the industry for 5 years.Scott takes advantage of living by the Rockies through lots of snowboarding, he also enjoys hiking (with his car).Good thing you know mechanics Scott!
- Rachel Zuk
- Service Advisor
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- 780-865-3010
Meet Rachel,
Rachel Joined our Big Rock Family 2 years ago as a service advisor, starting her first position in the automotive industry.When Rachel isn't busy aiding clients with their automotive maintenance needs, she is spending time with her family, working on art projects, curling up on the sofa with a good book, sharing popcorn with her kitty, and waiting for the day her boyfriend proposes (hint hint).
- Rick Spratt
- Service Advisor
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Meet Rick,
Rick joined Big Rock back in June of 2019 as a service advisor, but he has worked in the automotive industry for 13 years. You may recognize him as one of the friendly faces in our lube and tire bay.When Rick isn't at work he likes to wrestle bears. He often goes to the crippled bear center as a volunteer. He also enjoys searching for new wrestling partners (bears of course).We stopped asking Rick questions after that...
- Crystal Banks
- Parts Adviser
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Meet Crystal Banks
Crystal joined the Big Rock team almost a year ago, entering the automotive Industry for the first time as a parts adviser. Crystal came to Hinton in 2018 with her husband Ryan after his position as partners of Big Rock Dodge launched. In her spare time, Crystal enjoys hiking, fitness, and spending time with her family and 3 dogs.
- Tom Brunen
- Journeyman Technician
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- 780-865-3010
Meet Tom,
Tom has been an automotive technician for 30 years, and has been with Big Rock Dodge for 3 years. When Tom isn't contributing his service to the community, you may find him hunting, fishing, and fixing stuff on his downtime.
- Ken Kerr
- Journeyman Technician
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- 780-865-3010
Meet Ken,
Ken has been employed by Big Rock Dodge for over 4 years, and working in the automotive industry for over 20 years. He serves our community as an automotive technician aka. "The Tranny Guy".Ken loves going to car shows, hiking, watching hokey, and going bowling. He states that "Money can't buy happiness, but it can buy Mopar and that's close enough."Ken's famous motto is "Mopar or no car!"
- Mike Resh
- Journeyman Technician
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- 780-865-3010
Meet Mike Resh
Mike has been in the automotive industry for over 25 years, its without a doubt our pride to have him as a part of our family here at Big Rock Dodge! Starting his position with us as an auto technician 4 years ago, we can easily identify him by his friendly humor and the lively smile he always wears.In Mike's down time you can usually find him playing dungeons and dragons or eating cheesies and sipping energy drinks while imagining he's riding that fluffy white monster looking thing from the movie "Never Ending Story".Us too Mike, us too.
- Richard Raynard
- Technician/Shop Hand
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- 780-865-3010
Meet Richard,
Richard has been an employee of Big Rock Dodge for 2 years, though he's been in the industry since 2002. Richard is the "go to guy" here at Big Rock as he takes care of our maintenance, run's parts, and is also one of our tech's. He's a busy guy if you ask us! When Richard isn't here at the dealership, he's usually spending time with his family, doing some home improvements, or playing with a car stereo.
- Ramil Rosario
- Journeyman Technician
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- 780-865-3010
Meet Ramil,
Ramil has served the automotive industry for over 20 years, and has been a journeyman technician for Big Rock for nearly 5 years.You can easily identify Ramil as very energetic and from him saying "hey buddy" a lot.... like, a lot.. He also likes working on his vehicle and is everyone's buddy.
- Steve Caplette
- Assistant Parts Manager
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- 780-865-3010
Meet Steve Caplette
Steve Started in the Automotive industry as a mechanic 7 years ago. Now as our assistant parts manager, he has been with the Big Rock family for over 4.5 years. Steve specializes in resourcefully answering as many automotive related questions we can possibly throw his way, that is when hes not busy fueling on pizza and slaying dragons in the back shop. We love you Steve! (Steve's the real MVP).Originally from Saskatchewan, relocating to the Rockies has been all the advantage to Steve as he really enjoys hiking, camping, fishing, dirt-biking, skateboarding, and 4-wheeling. In the past 4.5 years we have learned that if Steve isn't at work or participating in any of the previous listed activities, he's likely enjoying quality time with friends and family.
- Brayden Fox
- Shop Hand/ Apprentice
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Meet Brayden
Brayden is the youngest team member here at Big Rock Dodge, as he is still a student. Alongside working as our shop hand Brayden also apprentices with us, making his first introduction to the automotive industry as of September this year.When Brayden is not working away at his studies, or learning a thing or two off of our mechanics you can catch him playing guitar in his after school rock band, dirtbiking, or even skiing in the winter seasons.Welcome to the Big Rock Family Brayden!
- Colton Still
- Wash Bay Attendant
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Meet Colton,
Colton Started at Big Rock just this October as our detailer, but has past experience in auto body refinishing. He enjoys a variety of hobbies, including going to the gym, playing video games, and working on his car. In May of 2020, Colton plans to go back to school for his second year degree in auto body refinishing.
Finance
- Craig Dodd
- Financial Services Manager
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- Meet Craig,Craig is one of Big Rock's finance manager's, serving a total of 4 years with us after entering the automotive industry for the very first time.When Craig isn't at work, you'll probably catch him golfing. He is a great sports enthusiast, a die hard Toronto Maple Leafs fan, and a grammar constable.
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